In conjunction with your Switchboard service PhonePresence can provide the IVR prompts and Messages-on-Hold that your customers will hear when they call your number. It is important that the greeting and caller menus are easily understood with the voice being articulate and having a pleasing tone.
PhonePresence can offer high quality IVR, ACD and Voicemail prompts from our library of pre-recorded messages, or by recording customized messages tailored to your business requirements. We can also help create the right impression with professional guidance with scripting the prompts.
Callers on Hold
Callers can be presented with product and service update information while they are on hold. Callers can also be directed to your web site for further information. Recordings using a male or female voice and mixed with music from our library can be made from your script.
The PhonePresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing. More Info...